Privacy Policy

This Privacy Policy explains how Bright Build Renovations ("we," "us," or "our") collects, uses, shares, and protects information when you visit or interact with brightbuildreno.com (the "Site"), contact us, request an estimate, or opt in to receive SMS or email communications.

Information we collect

We may collect information you choose to provide, including:

• Contact details (name, email address, phone number, mailing address)
• Project details (service interest, property type, budget range, timeline, notes, photos you share)
• Communication preferences (email, phone, SMS)

We also collect certain technical information automatically when you use the Site, such as IP address, device type, browser type, pages viewed, and approximate location (city/state) derived from IP.

When we collect information

• When you submit a contact or estimate request form
• When you call, email, or text us
• When you opt in to receive SMS notifications or marketing messages
• When you browse the Site (via cookies and similar technologies)

How we use your information

We use information to:

• Respond to inquiries and provide estimates, scheduling, and project communications
• Deliver requested services and manage customer relationships
• Send account-related updates (appointments, reminders, project updates) when you consent
• Send promotional messages and offers when you consent
• Improve Site performance, measure marketing effectiveness, and prevent fraud/abuse

SMS and communications

If you opt in to SMS, we may send messages based on the category you select (general notifications and/or marketing). Message frequency varies. Message & data rates may apply. Reply STOP to cancel. For help, reply HELP or contact us at contact@brightbuildreno.com.

Consent to receive SMS messages is not a condition of purchase. You can manage consent options on our Mobile Notices page.

How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site or communicate with you (e.g., hosting, email/SMS delivery, analytics) under contractual obligations to protect it.
• Professional advisors (legal, accounting) when necessary.
• Authorities if required by law or to protect rights, safety, and security.
• Business transfers if we are involved in a merger, acquisition, or asset sale (with appropriate safeguards).

Cookies and analytics

The Site may use cookies and similar technologies to remember preferences and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality.

Data retention

We keep information for as long as reasonably necessary for the purposes described above, including to meet legal, accounting, or reporting requirements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your choices

• You can request access, correction, or deletion of certain information by contacting us.
• You can opt out of marketing emails using the unsubscribe link (if provided).
• You can opt out of SMS by replying STOP.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision.

Contact us

Bright Build Renovations
8516 C. Alameda NE, Albuquerque, NM 87113
Phone: (505) 578-1389
Email: contact@brightbuildreno.com